Who we are
Plain answers about hita and your data.
hita is built to be reviewed by legal teams, procurement officers, and the public. This page is written for them.
What hita is
hita is an AI assistant that checks in with people, answers everyday health questions, and points them to care when needed. It supports and guides.
What hita is not
hita is not a diagnostic tool and not an emergency service. If someone describes an urgent situation, hita directs them to emergency services or the partner's care pathway immediately.
What partners see
Engagement and topic trends by week and by cohort. Partners never see individual conversations, names, or health details.
Who we are
hita is operated by Steadwell, the registered entity. We operate in Malaysia and Thailand.
Where data is handled
Malaysia
Data handling is aligned with Malaysian law. A Malaysia data residency option is available.
Personal Data Protection Act 2010 (Malaysia)
Thailand
Data handling is aligned with Thai law. A Thailand data residency option is available.
Personal Data Protection Act B.E. 2562 (Thailand)
Our data commitment
To be added
Documents for review
- Data processing overviewTo be added
- Security summaryTo be added
- Escalation and safeguards noteTo be added
hita is a brand of Steadwell.