hita

Health engagement infrastructure for Southeast Asia

Meet hita. Check-ins people actually answer.

hita is a health assistant. It lives in WhatsApp and LINE, checks in with people every week, and points them to care when they need it. Insurers, employers, and health programmes see the results in aggregate.

  • No app to download
  • English · Bahasa Malaysia · ไทย
  • PDPA-aligned
hita
Tuesday, week 6
  1. hita: Good morning Aisyah. How has your sleep been this week?
  2. → Not great. I keep waking up at 3am.
  3. hita: That sounds tiring. Would you like a few simple things that help with sleep, or shall I help you book a visit with a doctor?
  4. → The simple things first.
  5. hita: Of course. Here are three to try this week. I will check back with you on Friday.

Nobody opens the wellness app.

Most health programmes ask people to download an app. Most people never do, and the programme goes quiet. hita works inside the chat people already use every day, so staying in touch takes no extra effort from them, and none from you.

How hita works

Four steps, from first hello to monthly report.

  1. hita says hello

    You invite people with one WhatsApp or LINE message. No download, no password.

  2. hita checks in each week

    Short, friendly questions about sleep, mood, activity, and follow-ups. People answer in their own words, in Bahasa Malaysia, Thai, or English.

  3. hita points to care

    When something needs a clinician, hita directs the person to your clinics or hotlines. hita is not a diagnostic tool and not an emergency service.

  4. You see the pattern, not the person

    Weekly engagement and topic trends by cohort. Never names or transcripts.

Who hita is for

Built for the organisations that care for people.

  1. Insurers

    Keep policyholders in touch between claims, with contact they welcome.

  2. Employers

    Wellness your employees use, reported to HR in aggregate only.

  3. Government

    Population health support, ready for procurement and public review.

What you see

How many people hita reached this week, and what they talked about.

Engagement by week and by cohort, plus the topics people raise most. No names, no transcripts, no individual records.

Illustrative data

Reached
12,400
On track
Replied this week
61%
On track
Pointed to care
143
Needs attention
Source: Meridian Insurance, weeks 1–12. Fictional example for illustration.

Built to be reviewed

Made for legal, procurement, and the public to look at closely.

  1. PDPA-aligned in Malaysia and Thailand

    Partners receive aggregate reports only. Individual conversations stay private.

  2. No app download

    hita runs inside WhatsApp and LINE, on any phone people already own.

  3. Under your brand

    Deploy hita with your own name and tone. A small mark shows who runs it.

Let's talk about your people.

Tell us about your members, employees, or population. We will arrange a short call, with no demo account and no sales sequence.